Privacy Policy

Blessed Oracle ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.

1. Information We Collect

When you create an account or use our services, we may collect:

• Account information: Name, email address, password (encrypted)
• Profile details: Date of birth, time of birth, birth location, gender, nationality/ethnicity
• Usage data: Readings generated, subscription tier, feature usage patterns
• Payment information: Processed and stored securely by Stripe (we do not store your full card details)
• Uploaded content: Photos uploaded for enhanced soul portraits (processed by AI and stored securely)

2. How We Use Your Information

Your data is used to:

• Create and manage your account
• Personalize AI-generated readings, oracle messages, and portraits based on your birth data and profile
• Process payments and manage subscriptions through Stripe
• Provide customer support
• Improve our services and user experience
• Enforce our Terms of Service

3. Third-Party Payment Processing

All payment transactions are handled by Stripe, a PCI DSS Level 1 certified payment processor. When you make a purchase or subscribe, your payment information is sent directly to Stripe and is subject to Stripe's Privacy Policy.

We receive only limited payment data from Stripe (such as the last four digits of your card, card type, and billing status) necessary to manage your subscription.

4. Data Sharing

We do not sell, rent, or trade your personal data to third parties for marketing or any other purposes.

We may share information only in the following limited circumstances:

• Service providers: Stripe (payment processing), cloud hosting services (data storage)
• Legal obligations: If required by law, regulation, or legal process
• Safety: To protect the rights, safety, or property of Blessed Oracle or our users

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encrypted password storage (bcrypt hashing)
• HTTPS/TLS encryption for all data in transit
• Secure cloud-hosted database with access controls
• Regular security reviews

While we take reasonable precautions, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete information through your profile settings
• Delete your account and associated data upon request
• Cancel your subscription at any time
• Opt out of non-essential communications

To request data access, correction, or deletion, contact us at [email protected]. We will respond to your request within 30 days.

7. Cookies and Analytics

We use essential cookies to maintain your login session and preferences. We may use anonymized analytics to understand how our services are used and improve the user experience. We do not use invasive tracking or sell analytics data.

8. Children's Privacy

Blessed Oracle is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us and we will promptly delete it.

9. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., transaction records for tax compliance).

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.

11. Contact

For privacy-related inquiries or data requests:

Email: [email protected]

Website: blessedoracle.website/contact